Last modified on February 07, 2023
Please note that access to certain Digital Services may require a subscription, such as to the BYOL paid subscription service, and may be subject to additional terms. Note that different types of data may be obtained depending on the Digital Service or Materials you interact with (e.g., Bring Your Own Laptop may obtain information relating to your qualifications and credentials when you apply for a certification through a Bring Your Own Laptop Learning Digital Service).
We respect your privacy and are committed to protecting it through our compliance with this Policy. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with, access, or use Bring Your Own Laptop and/or the Site.
2. AGE LIMITS
3. OUR PRINCIPLES REGARDING USER PRIVACY AND DATA PROTECTION
- Lawfulness, transparency and fairness;
- Purpose Limitation;
- Data Minimisation;
- Storage Limitation;
- Confidentiality and integrity.
Your privacy and security are of the utmost importance to us. We will always follow these principles.
4. WHAT INFORMATION WE OBTAIN
When you use a Digital Service, we obtain various types of information related to you and your use of the Digital Service or Materials. This data includes information that directly identifies you such as your name, email, or contact information as well as information such as online identifiers or cookie-level data that may indirectly identify you. The information we obtain generally consists of information (1) you provide us about yourself or that we directly collect from you, (2) you provide us about others, (3) automatically collected about your interactions with the Digital Services or Materials, and (4) we get from other sources as described further below.
A. Information we obtain directly from you
Bring Your Own Laptop asks you to provide information about yourself when you use the Digital Services, including when you create an account, complete a form or subscribe to a mailing list. You may not be able to use certain features if you choose not to submit the requested information. The information you provide us or that we directly obtain from you includes details such as:
Contact information (e.g., your first name, last name, company name, email address).
Information you choose to share with us (e.g., when you submit an inquiry through an online form on a Digital Service).
Transactional and activity information (e.g., requests, searches or orders).
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during the period for which we hold it.
B. Information you provide about others
C. Information automatically collected
The Digital Services automatically log certain information about visits to the Digital Services, such as the number and frequency of visitors, technical information about browsers and devices used to access the Digital Services, and information about crashes or other technical issues. In addition, in accordance with your expressed preferences, we and third parties automatically collect certain information through cookies and similar tools (referred collectively as "Cookies and Similar Technologies") about your activities over time across the Digital Services as well as across third-party sites, apps or other media.
The information automatically collected includes the following:
- Information about your computer, device, browser and operating system (e.g., type, model, or version).
- Internet protocol (IP) address, which is used to derive your general geographic area (e.g., city and country).
- Device identifiers.
- Information about your interactions with the Digital Services, including browsing activities and clickstream data that reflect the Materials you have accessed, clicked on, or viewed.
- Information about how you accessed the Digital Services.
- Information about your interactions with our email messages and other communications, such as whether you opened or forwarded the email or clicked on links contained in the email.
5. HOW WE USE INFORMATION WE OBTAIN
Bring Your Own Laptop uses the information we obtain for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent:
A. To provide you with the Digital Services.
This service includes:
- Processing your requests regarding the Digital Services and the Materials.
- Providing customer assistance or technical support.
- Customizing the Digital Services and Materials, providing recommendations and enhancing the quality and your overall experience with the Digital Services, including by retaining your user preferences or optimizing the presentation of the Digital Services and Materials based on your industry or interests and for the browser or device you use to access the Digital Services.
- Maintaining, operating, improving and developing the Digital Services, Materials and other Bring Your Own Laptop products and services.
- Learning about users of the Digital Services and analyzing how you and others interact with and respond to the Digital Services and Materials, including by measuring and optimizing usage, reliability and performance, conducting market research, performing analytics, and supporting our operations (e.g., for accounting, auditing, financial, legal or other purposes).
B. To communicate with you.
This activity includes:
- Sending you Materials you have requested or which we believe are of interest to you.
- Sending you informational messages about the Digital Services (e.g., to confirm your access to the relevant Materials or notify you of changes to a Digital Service).
- Delivering marketing or promotional communications.
- Responding to your questions or addressing your requests.
- Providing you with surveys regarding the Digital Services.
C. To protect our rights or the rights of others.
This protection includes:
- Performing audits, assessments and testing or troubleshooting activities.
- Backing up our systems (including for disaster recovery purposes) and enhancing the overall security of the Digital Services.
- Complying with and enforcing applicable legal requirements (including legal process such as court orders, warrants, regulatory investigations, or subpoenas) and/or fulfilling contractual obligations.
6. LEGAL BASIS FOR USING THE INFORMATION
We must have a legal basis to process your personal information. The legal basis will be one of the following:
To honor our contractual obligations to you when we use your information to provide you with the Digital Services or to provide access or a subscription to Materials. For example, when you purchase a subscription from us, it will be necessary to process your payment details and contact details to confirm and provide the subscription. Similarly, when you sign up for a mobile app, we will need to process your registration information so that we can set up your user account and provide the relevant services to you. Failure to provide the information could prevent or delay the fulfillment of the contractual obligations.
To comply with our legal obligations when we use your information to protect our rights or the rights of others and when we share your information with other parties where required by law or as necessary to protect our rights. We are required to collect certain information from you when processing your subscription payment for tax or financial reporting reasons. Similarly, local tax law will often require us to keep information about contest or promotion participants for audit and taxation purposes.
To meet our legitimate interests when we use your information to provide you with the Digital Services, to communicate with you and for advertising and marketing purposes, including interest-based advertising or when we share your information with our affiliates and subsidiaries, in the context of a corporate transaction or with our business partners, social media platforms and advertisers. Our legitimate interests include improving the Digital Services, our products and services, understanding how you interact with our Digital Services and publications, deriving knowledge to develop new products and services, and customizing the Digital Services by making them more relevant and interesting to you and others. When we process personal information to meet our legitimate interests, we put in place safeguards to help ensure that your privacy is given due regard.
7. HOW WE SHARE THE INFORMATION
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
Bring Your Own Laptop may share the information we obtain with:
A. Affiliates and Subsidiaries. We may share your information within the Bring Your Own Laptop family of companies to manage refund requests and other claims of the users and to offer you certain products, services or promotions. A list of Bring Your Own Laptop companies with which your information may be shared is available upon request.
B. Corporate Subscribers. With respect to corporate subscriptions or memberships, we may share (now or in the future) your information with the organization that purchased the subscription or membership for you.
C. Training/Certification Issuers. Where applicable to products or services obtained through the Digital Services, we share your information with professional teaching, education, and/or examining bodies.
D. Service Providers. In connection with the operation of the Digital Services and provision of Materials, we may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time. This information may be used to, among other, analyze and track data, determine the popularity of certain content and better understand your online activity.
We use Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, BYOL.com pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. We do not track or record names, emails, usernames, addresses, other contact info, passwords or any other personal information that might be input or displayed in a typical user session (e.g login fields, account info fields, sign up fields etc). All tracking of data collected by Mouseflow is anonymous and cannot in any way be traced back to an individual user of BYOL.com.
If you'd like to opt-out, you can do so at https://mouseflow.com/opt-out
. If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at [email protected]
For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/
For more intormation on Mouseflow and CCPA visit https://mouseflow.com/ccpa
E. Advertising- and Marketing-Related Service Providers.
We may provide your information to entities that create, deliver, and assess our advertising or marketing campaigns to offer you certain products, services or promotions. Unless as described in this Policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes. F. Business Partners.
We may share your information with business partners, such as when we administer a conference or a course, provide a webinar in conjunction with an industry partner or when we issue a joint publication.G. Social Media Platforms.
If you interact with social media widgets on the Digital Services, or share the Materials using social media share buttons, Social Media Platforms may collect information. Bring Your Own Laptop does not control this sharing and is not responsible for the privacy practices of the Social Media Platforms with which you engage.H. With your Consent.
We may disclose your personal information for any other purpose with your consent. I. Your Uploaded Content.
By providing and uploading content (text, images, video) to Bring Your Own Laptop or other platforms where Bring Your Own Laptop course content is hosted, you grant Bring Your Own Laptop a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use that Content (including to reproduce, distribute, modify, display and perform it) for the purpose of operating, promoting, and improving the Service not limited to: our website, youtube, social media platforms and email communications. You retain all of your ownership rights in your Content. In short, what belongs to you stays yours. 8. YOUR RIGHTS OVER YOUR PERSONAL INFORMATION
Under the Data Protection legislation, you may be entitled to the following rights: Right to access
– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Right to correct
– the right to have your personal data rectified if it is inaccurate or incomplete; Right to erase
– the right to request that we delete or remove your personal data from our system;Right to restrict our use of your personal data
– the right to “block” us from using your personal data or limit the way in which we can use it; Right to data portability
– the right to request that we move, copy or transfer your personal data; Right to object
– the right to object to our use of your personal data including where we use it for legitimate interests.
You have the right to opt-out of marketing emails and other direct marketing (if any).
All these rights may be fulfilled by you simply via sending us an email with the relevant request to [email protected]
. If you have a complaint about how we handle your data, we would like to hear from you.
For California Residents:
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If you are a resident of California, you are granted specific rights regarding access to your personal information.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal data.
If you are a California resident and would like to make such a request, please submit your request in writing to [email protected]
If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.9. YOUR CHOICES, INCLUDING OPT-OUTSDirect Marketing Opt-Outs
You may opt out of receiving marketing or promotional emails (when and if applicable) from us by communicating your intentions sending us an email. Depending on the Digital Service you use, you are also be able to opt out of marketing or promotional emails by logging into your account and managing your email preferences. Please keep in mind that if you opt out of receiving marketing or promotional emails we will still send you transactional emails or other communications relating to your use of the Digital Services or Materials (e.g., to confirm your access to the relevant Materials, to inform you of changes to a Digital Service or in response to your password recovery request). If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails or you may request that we stop sending you direct mail marketing communications by notifying by email [email protected]
.10. HOW WE PROTECT AND STORE YOUR INFORMATION
Bring Your Own Laptop aims to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process which includes:
- using Secure Socket Layer (SSL);
- using secure shell protocol (SSH).
However, please be aware that no security measure is perfect or impenetrable. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If you register an account on the Digital Services, you are responsible for keeping your password secure. Do not share your login credentials with others.
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
- Maintain business records for analysis, understanding market trends and/or audit purposes and to improve our Digital Services.
- Comply with record retention requirements under applicable laws or other relevant legal or regulatory requirements.
- Defend, establish, exercise or bring any existing or potential legal claims.
- Carry out fraud detection and prevention.
- Deal with any complaints regarding the Digital Services, our products and services.
We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
We will not store personal information for more than 180 days from the date of termination of an agreement between Bring Your Own Laptop and you.
In compliance with General Data Protection Regulation, we have developed security procedures to deal with any suspected Personal Data breach.
Unless otherwise required by applicable law, we shall notify you, as soon as it is reasonably possible under the circumstances but in any event no later than within 72 hours after becoming aware, of any accidental, unauthorized, or unlawful destruction, loss, alteration, or disclosure of, or access to, personal data ("Security Breach") likely to result in a high risk of adversely affecting individuals’ rights and freedom. We shall also report such Security Breach as may be required by law to relevant supervisory authority within 72 hours of becoming aware, where feasible.
We shall take prompt action to investigate the Security Breach and shall use industry standard, commercially reasonable, efforts to mitigate the effects of any such Security Breach in accordance with its obligations hereunder and, subject to your prior written agreement, to carry out any recovery or other action necessary to remedy the Security Breach. Unless required to do so under applicable law, we shall not release or publish any filing, communication, notice, press release, or report concerning any Security Breach.11. INTERNATIONAL DATA TRANSFER
Bring Your Own Laptop operates the Digital Services globally. Our servers are located in San Francisco, USA. Any information we obtain about you in connection with your use of the Digital Services may be processed and stored in the United States or other countries. The laws of these countries may not provide the same level protection for your personal information as your home country.
Such measures implementing the European Commission's Standard Contractual Clauses for transfers of personal information between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.
Bring Your Own Laptop may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We are not responsible for the privacy practices of any non-Bring Your Own Laptop operated websites, mobile apps or other services and channels, and we strongly advise you to review the privacy policies or notices published by relevant third parties. 13. DISCLAIMER
.The "data controller" of your personal information is Bring Your Own Laptop Limited, a company incorporated under the laws of the Republic of Ireland, with the registered address at Hazelbrook House, Miltown, Croagh, Co. Limerick V94 NP73.
A cookie is a small file that is sent to your browser and saved on your device when you visit a website. Cookies contain information that is transferred to your computer's hard drive. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Digital Service more useful to you. Cookies allow efficient operation of the Site and improve its performances, provide information to the site owner for statistical or advertising purposes, mainly to customize your browsing experience by remembering your preferences.
When you use and access the Site, we place a cookie file in your web browser.
- essential cookies:
Necessary for the operation of the Digital Services. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
- technical cookies (session or navigation):
They guarantee the normal navigation and use of the website and are therefore aimed at making functional and optimizing the same navigation within the site.
- functionality cookies:
They are strictly necessary to provide services explicitly requested by the user. Used to recognize you when you return to the Digital Services. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- analytical first/third-party cookies:
They are used and made exclusively to collect information in an aggregate and anonymous form, on the number of users and on how users visit the site. This helps us improve the way the Site works.
- targeting cookies:
Record your visit to the Digital Services, the pages you have visited, and the links you have followed. We will use this information to make the Digital Services and the content more relevant to your interests. 3. THIRD PARTY COOKIES
We use this resource to properly manage and elaborate email operations and procedures. Place of data processing: U.S. For more information on Mailchimp, including how to opt-out please click here
We use this resource to quickly identify bugs in the Digital Services that have caused a malfunction or crash and thereby improve our offering. For more information on Bugsnag, including how to opt-out please click here
If you no longer wish to receive cookies, you can use your web browser settings to allow, deny or delete cookies. To do this, follow the instructions in your browser (usually found in the Help, Tools, or Edit menu).
On your mobile device, your operating system may provide you with options to opt out of interest-based advertising or to otherwise reset your mobile identifier. This is a unique identifier that can be used to identify a mobile device which works in a similar way to a cookie. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
Please note, however, that if you delete cookies or refuse to accept them, you will NOT
be able to use the features and services we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.5. CHANGES TO THIS POLICY
We will notify you of any changes by posting the new Policy on Digital Service with a new effective date. If we make a material change to this Policy, we will take reasonable steps to notify you in advance of the planned change. 6. CONTACT US
.The "data controller" of your personal information is Bring Your Own Laptop Limited, a company incorporated under the laws of the Republic of Ireland, with the registered address at Hazelbrook House, Miltown, Croagh, Co. Limerick V94 NP73.