Right. So in the last video it went pretty smoothly. We connected up our remote server, we've uploaded the site and it all went nicely. Now I betcha more than half a year are gonna have loads of problems getting FTP connected. And it's just, uh, there's a few things. There's a few easy things to check, and then there's a few harder ones.
So let's look at the easiest ones. The first one is to close Dreamweaver. Okay? And reopen it again. File close. Um, actually go to Dreamweaver and quit it.
Okay? I will file quit on a PC and reopen it again and try your FTP again. Surprisingly, that fixes it sometimes. Okay? Uh, the next thing to do is, um, I'm going to go back to my local and I'm gonna edit it. So I'm gonna go to manage sites.
I'm gonna open up my bootstrap website, I'm gonna go to servers. I'm gonna open up here and this thing, say I'm clicking test and it's coming up with a problem and not connecting. Um, one of the easy options is under more options, there's this one that says, use passive FTP. Now if it's on, turn it off. If it's off, turn it on and try it both ways. If that doesn't work, check your hosting and see what port you should be using.
It's normally 21, but some hosts don't use, um, that port. Keep clicking test. Now if that still doesn't work, you might have your username and FTP address around the wrong way, or some require just the domain name, not FTP dot and the domain name. And some of them in terms of usernames can do with it, without the username, uh, without the at. Um, and the longer URL in there. Another thing to do is sometimes your FTP address can be an IP address.
So you might get that from, and if you don't get one of these, okay, you might have, if you don't get an FTP address, sometimes you might get an IP address. I don't know how to guess an IP address, but that looks like a whole lot of numbers and a whole lot of full stops. Use that instead. Alright, I'm gonna cancel that so I don't wreck my current one. Now if it's still not working, okay, and you've done it, you've hit tests and it says not successfully connected. One of the other problems that I've had that has fixed it is if I go to cancel and I cancel this and I click Done is under Dreamweaver, under preferences.
Now if you are using a pc, it's under edit, under under Preferences. Preferences. And there's an option here under site. Okay? And I know when I was working with the GoDaddy host, if I have the FTB timeout really short, it went, it didn't have enough time to actually connect. So it was had to be set 30.
I think at some stage I'd set it a lower timeout for some other client. Um, 'cause it was hanging for a long time and then disconnecting, I changed it to lower and it wrecked some other hosts. So just make sure that the seconds are up high. Uh, try 30 seconds should work. Let's work for me so far. You might try a little higher if that's still not working.
If that doesn't fix the problem, make sure you come back and reset it back to whatever the default was. And I think 30 is the default. I'm close it down. So the next thing to check is changing your wireless network. So at the moment, I'm connected to the work Wireless. So that means that, um, my Dreamweaver is trying to go through the router and out to GoDaddy, the host.
And sometimes the routers can be a bit ruthless and not let if a dreamweaver through. So the easy thing to check, 'cause it might not be your settings, it might be that the router is a bit too, um, security conscious. So the easy thing to do is, in my case, I just take my laptop home and plug and connect to the wireless network at home and try it there. Or if you're stuck at work or home, um, try setting up a wireless network via your cell phone. Um, put in a hotspot and connect via that. And if it starts working, that means it's your modem's problem.
And if it's your modem's problem, what you need to do is find out the manufacturer of your modem and the model number and then figure out how to get inside your modem and change the port forwarding. You'll have to do some Googling to do it. Um, you also need to google Port forwarding Dreamweaver to figure out what port that needs to get forwarded. Uh, to be honest, I fumbled my way through it and got it working my home router. And that's something you might have to do. And if you do get it going and you know more about routers and for Port forwarding and those sorts of things, Chuck your, um, notes in the comments, that'd be great to help anybody else in the future.
Alright, so you still haven't got it working. You've changed different wireless networks and it's still broken. That means it's probably Dreamweaver, not your router. So what you can do is use a different FTP program to test it. Um, really good one. Probably the most common one is something called FileZilla.
So go to FileZilla, uh, download it. And essentially all it is is it's the tiny bit of Dreamweaver that uploads the files. So when we go file, uh, site put, it takes control of that, okay? And you'll have to do it manually. So Files Alert is a separate little program, and what it means is, is that you're connected to your local, uh, drive and its whole job. It's only job is to upload and the files from your hard drive up to your remote site.
And you could just use that, okay? If it starts working, you put in the settings in there and it starts working beautiful, then we know it's Dreamweaver's problem. And you might just bypass dreamweaver's function for uploading and just use files Alert completely separate from Dreamweaver, not connected at all. So if FileZilla starts working for you, happy days, it's a bit of an extra hop along to use it, but hey, it's getting uploaded and it's working. Now the next thing is to plead ignorance and call your hosting company and ask for help. Uh, let's say I call the hosting company GoDaddy today.
Got through after two minutes of waiting. That's not bad. And I got a great guy named Scott to help me out with some bits that I was doing on my server. And I just plead ignorance. I just say, I'm not sure what I'm doing, please help me. And amazing, it was free took, uh, maybe he took five minutes to sort out and he helped me get some server problems sorted out.
So don't be afraid to call your hosting company. So many people pay for hosting and then never call them. They've got a, they've got a help desk. And yeah, spend some time chat To them, tell 'em what you're doing with Dream Weaver and problems you're having and the things you've tested, and hopefully they can help you out. Now you might've got through my whole list and it's still not working, and you have to go off and Google and find some things and try and get it going and say you do get it going. Please drop how you fixed it into Dream Weaver.
I'm just sharing the things that I've had problems with in past and how I've got rounded. But if you've got something else that you found was a really good fix or a little quirk about your computer and your wireless network, let us know in the comments and, uh, we can share it with everybody so we can all get our lovely websites online via FTP. All right, let's see you in the next video.